Provide a centralized, self-service portal for common service requests to promote organizational efficiency and reduce administrative costs.
All Hypo Centre tenants are successfully using this application, which allows them unlimited online access and insight into the course of resolving the request.
- Streamlines requests for all services through simple forms, intelligent workflows, and automated notification of status changes
- Reduces administrative overhead and operating costs by enabling a self service environment
- Increases efficiency by enforcing Service Level Agreements (SLAs) to control resource access and standards
- Improves performance measurement/analysis and elevates customer satisfaction
Rene John Kleković